Ask a Librarian

Find what you need in our searchable FAQ.

How do I pay for printing?

238 views   |   1   0   |   Last updated on Jul 25, 2016    printing

If you are printing from a printer in the library from a library computer or from your laptop, you will use your Queens ID to pay for printing. Each semester, $21 is loaded on to your ID for printing purposes. Black and white prints and copies cost .06 per side.

Color prints and copies cost .10 per side. If you are looking for information on how to print in color from the library, please back to the FAQ page and click on "Can I print in color in Everett Library?"

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How many days can I check out books or DVD's?

218 views   |   0   0   |   Last updated on Jul 25, 2016    circulation

Students may check out a maximum of 10 items in total of library materials for four weeks. These materials may be renewed for an additional four weeks if there are no requests for them. Videos are checked out for a period of 4 days.  Materials are subject to recall if they are needed.  The ID card issued by the University serves as the student's library card and this card is necessary for any student to check out items from the library.

To access the library catalog and check out our holdings, click here.

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How do I find articles?

213 views   |   0   0   |   Last updated on Jul 25, 2016    research assistance

Everett Library has access to a robust number of articles housed in our databases. To search among ProQuest and many others, click here.
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Can I reserve a study room?

206 views   |   1   0   |   Last updated on Jul 25, 2016   

To reserve a study room, please stop by the Information Desk and speak to an Everett Library staff member.

To look at a list of available study rooms, click here.

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How do I access databases from off campus?

206 views   |   1   0   |   Last updated on Jul 25, 2016    technology

Students may access electronic library resources from off campus. To do this, visit the articles or databases tab on the website. When you are prompted for credentials, enter in your Queens' username and password.

Questions? Contact the ITS Help Desk at 704-337-2323 or by email.

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What is Pronounciator and how do I use it?

185 views   |   0   0   |   Last updated on Jul 25, 2016    technology

Pronounciator is a database dedicated to language learning. The resource offers tutorials on over 80 languages. Information on how to use Pronounciator can be found here.
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How do I print from an Everett Library computer?

178 views   |   0   0   |   Last updated on Jul 25, 2016    printing

First, you will need to log on to an Everett library computer. You may do this by entering in your Queens username and password. Once you're logged on, pull up the document you wish to print. Double check that printing preferences are the way you want them (double sided, double spaced, with page numbers, etc.) Once you've checked your document, hit the print button. If a pop up box appears, make sure that the name of the printer is the follow-me-printer. Hit print once more, and go find a printer. There are three follow-me-printers in the library, two on the main level and one upstairs. Once you've located a printer, swipe your Queens ID. The printer will search for your document, and it will appear on the screen. Touch the document on the screen, and hit print.

For questions regarding general campus printing, please visit the Information and Technology Services Self-Help site.

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How do I print from my laptop?

177 views   |   0   0   |   Last updated on Jul 25, 2016    printing

In order to print from your laptop, you will need to install the Follow-Me-Printer on your machine. Instructions can be found here.

Need support? Contact the ITS Help Desk at 704-337-2323 or email them.

 

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Can I check out headphones to use while in the library?

176 views   |   0   0   |   Last updated on Jul 25, 2016    technology

Yes! See an Everett employee at the Information Desk and they'll assist you.
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Where can I print when the library is closed?

171 views   |   1   0   |   Last updated on Jul 25, 2016    printing

Click here for an up-to-date look at Everett Library's hours. If the library is closed, printing is available 24/7 in Stultz 110. For questions regarding this space, contact the IT Services Help Desk at 704-337-2323 or email them.

 

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What do I do if the library doesn't have a book that I need?

169 views   |   0   0   |   Last updated on Jul 25, 2016    interlibrary loan

Are you in need of a book that Everett Library doesn't have? Never fear! Queens has borrowing relationships with other universities, and this service is provided to students free of charge. Visit the InterLibrary Loan page to read about how it works and to make a request!

Questions? Contact Sharon Barham.

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How do I get started with research?

166 views   |   0   0   |   Last updated on Jul 25, 2016   

For research assistance, you can always make an appointment with one of our librarians. Visit our library staff page to contact them.

Additional resources for research are ProQuest Research Companion and the Research 101 Guide.

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What internet browser works best with the library website?

166 views   |   0   0   |   Last updated on Jul 25, 2016    technology

The library website is equally compatible with Google Chrome, Mozilla Firefox, and Internet Explorer.

Having trouble? Contact the Everett Library Information Desk at 704-337-2401 or by email.

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Can I print in color in the library?

162 views   |   0   0   |   Last updated on Jul 25, 2016    printing

Everett Library does not offer color printing, however you may pick from the following two options if you need to print in color.

1) Pull up the document you wish to print on an Everett Library computer. Select "Follow-Me-Printer" and hit Print. There is a color Follow-Me-Printer on the second floor of the Rogers Hall (the science building). Take your student ID and swipe your card at the Follow-Me-Printer in Rogers to retrieve your job.

2) Pull up the document you wish to print on an Everett Library computer. Email your document to copyctr@queens.edu. The copy center is located in basement of Trexler, near the mailboxes. Please note that you will need cash or a personal check to pay for your copies. Color prints and copies cost .10 per side.

 

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How can I connect to the internet from my laptop?

162 views   |   0   0   |   Last updated on Jul 25, 2016    technology

This information can be found on the ITS Self Help site. Click here. Follow the instructions for your specific machine.

Need support? Contact the ITS Help Desk at 704-337-2323 or email them.

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How do I add more money to my print account?

159 views   |   0   0   |   Last updated on Jul 25, 2016    printing

Students receive $21 on their Queens ID for printing costs each semester. If you need to add more money to your print card, visit the Copy and Service Center in the basement of Trexler. You will need cash or a personal check to add money to your card.

For more information, you may contact the Copy and Service Center at 704-337-2311 or copyctr@queens.edu.

 

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Can I print on an Everett Library computer using my flash drive or USB stick?

158 views   |   0   0   |   Last updated on Jul 25, 2016    printing

Yes, you can! To use your flash drive or USB stick, plug the device into one of the USB ports on the back of the computer monitor. In order for this to work, you must plug in the device BEFORE you log on to the computer. Plug in the device, log on, and pull up your document.

For instructions on how to continue printing from an Everett Library computer, return to the FAQ sheet and click on "How do I print from an Everett Library computer?"

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How do I access ebooks?

154 views   |   0   0   |   Last updated on Jul 25, 2016    research assistance

Everett Library offers access to nearly 500,000 collections of ebooks, that span across many different disciplines. To browse these collections, please click here.

Questions? Contact the Everett Library Information Desk at 704-337-2401 or by email.

 

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How does the reserves process work?

153 views   |   0   0   |   Last updated on Jul 25, 2016    reserves

For Faculty: If you wish to place an item on reserve for your students to use, please visit the Everett Library reserves webpage. Complete your request through the website. If you are interested in having the library acquire an item for you to place on reserve, please contact Sherrill Shiraz. To place a personal copy on reserve, bring it to the library at the attention of Julia Oldham. Questions? Contact Julia!

For Students: If a faculty member chooses to place an item on reserve, students may access this item by requesting it at the Information Desk. Generally, reserve items are available to students for 2 hours at a time, unless otherwise specified.

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Where are the restrooms?

152 views   |   0   0   |   Last updated on Jul 25, 2016   

Restrooms are located in the basement of the library. If you are on the main level, proceed to the navy blue door near the elevator. Take the stairs to the lower level. The women's restroom is located on the right next to the MAC lab, and the men's is around the corner.

A gender neutral restroom is located on the top level of the library, near the Special Collections room.

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